7/20/2023 0 Comments My eyes are stapled open wideWings melt and we hide, and all this means nothing to the sun. If other rooms are available, why put someone in such a gross room on a floor that is either being renovated or repaired? I can't imagine thinking that room is acceptable for booking.Chance brought me down on your side, she's just along for the ride. We were all just too grossed out to stay. The room was very old, worn, and had stains all over the carpet. The second room they showed us looked cleaner but it still had that moldy smell to it. ![]() They offered us another room, and while we were waiting to be shown in we were walking around the hallway and there were plastic shopping bags full of garbage tucked around the corner on the floor. I was really upset because the pictures looked so pretty online and it was right on the beach. There was mold on the bathroom ceiling, around the light switches, on the carpet, under the carpet (which wasn't stapled down), in the vent. As soon as we opened the door to the room we were hit with this damp, pungent odor. The ceiling down the hallway had what appeared to be water damage, patches missing, and mold. The foyer was roped off with caution tape and the flooring was ripped up. Until we got off the elevator on our floor. The lobby is beautiful, the staff were friendly, and after 30 hours of traveling we were relieved. Upon entering the hotel, we were impressed. If you are looking for a great location with budget-friendly pricing, give this place a try. I personally feel it would be better to play on the old charm rather than modernize. This resort and spa have the potential to be really amazing with a serious cash infusion. The pool is not a fancy resort style pool, which doesn't bother me because I came to spend time on the beach. The pool is on the 5th floor and features a great view and a bar. I haven't gone to look at the gym so I am not sure what it offers. The hotel offers a mini-mart, restaurants, spa and concierge service. The hotel is on the beach side of the road and is a very short walk to the waterfront. The full sized bottles are tamper proof so you don't need to worry about getting something other than the listed content. I love this, talk about helping to save the planet by cutting down on plastic from the little mini bottles. One thing that the hotel has definitely gotten right is full sized shampoo, conditioner, and shower gel. You can also rent a microwave for $5/day. There is no coffee/tea included in the room though they offer it along with creamer and sugar at the reception desk(free). The room is comfortable and includes the bed, a table, and two chairs, a small fridge, a closet with hangers and safe and an instant hot pot for coffee and tea. We were given an ocean facing room on the top floor and the view is amazing. Everyone that we have experienced is very friendly, welcoming and helpful.this goes a long way in my book. I'm not gonna lie, the property is a bit run down, so if appearance is your thing, you might want to look elsewhere. Typically we stay at the Outrigger but it is sold out this trip. This is our first time staying at the Holiday Resort & Spa in Guam. ![]()
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